Thank you for your hand written note which came with the sandals I bought recently. It is these personal touches that make the world of difference to dealing with companies.
That, and of course, the shoes which are to replace some I have had for many years. It shows buying from a reputable source is valuable. I am wearing the new ones as I type.
I have just recieved my new Naots. Thank you for such great service, perfect fit, love them!
I just wanted to let you know my new shoes arrived safely this morning. So no delays. A very quick turn around time and beautiful sandals. Thank you Team for your usual excellent service.
I received my shoes on Friday. Thank you very much for the super speedy delivery. I especially enjoyed the hand written thank you note. That's what I call excellent customer service. Happy Monday.
This message is to thank you very much for your wonderful service. My shoes arrived last Tuesday and I am extremely happy with them. They are perfect for an special occasion that I will be attending. Thank you again.
My new shoes arrived today. I was surprised at the quick delivery in the current situation. I've bought many pairs of Naot shoes from you over the years and wanted to thank you for your always excellent service. I love my new shoes!
Last month I ordered a pair of shoes from you, and meant to respond on receiving them. I am extremely happy (I already have a pair in the same colour, so the online order was perfect when one is needing to stay at home!) as the parcel arrived very promptly, with a very welcome discount, and a nicely personal "with compliments" slip. Thank you for taking that extra trouble - it was all very much appreciated.
I just want to thank you very much for your wonderful, prompt service. I recently ordered a pair of black Tane boots, Size 40, online.
Received them only a few days later - a perfect fit and amazingly comfortable work shoes... and this from someone who in the course of their work, walks on average, 14 km/day! Was more than delighted to receive a handwritten note enclosed in the box. Cannot recommend your company highly enough.
Thank you again, Naot of Kew.
Thankyou I have just received my naots wow so good they fit perfectly Fiord buffalo I noticed new improve soles fantastic a Valentine's give for my feet today a very happy customer.
Just a note to say 'Thank-you' for my gorgeous shoes . I love them! Your customer service is excellent, prices are very competitive and delivery is quick, making the whole experience an enjoyable one. Kind regards,
Have just picked up my new sandals from the post office and am SO pleased with them. I have an aqua pair, same style and is why I ordered these white ones. Thank you for prompt service......will certainly do more business in the future. Kind regards and Happy New Year.
Thank you for my new boots.
Excellent customer service.
I love the boots.
Many thanks for the prompt delivery of my 'mariachi' shoes.
This is the 3rd pair I have had, and they are immediately comfortable and good looking!
Dear Naot of Kew Team,
I have just received my new boots delivered by Australia Post, and I wanted to quickly let you know that I love them already.
The quality, fit, and style are better than I had expected.
So happy with them.
Keep up the good work.
Many thanks for sending the shoes so quickly. They arrived early this morning.
Your shoes are great - and your service matches them!
My shoes arrived today and as always, they are beautiful, well made and as durable and walkable as a pair of boots (but much prettier!).
Shell collection is such a sturdy sole and exactly the right shape for my wide feet. I have 2 other pairs of shell shoes and they have lasted years and still look and feel fabulous. What would I do without Naot shoes . . . I hope they keep making Shell collection.
Just received my shoes.
Thank you so much for the best service .
Ordered on Sunday, wearing them on Wednesday .
I am a Naot groupie. Absolutely adore the trendy styles and most importantly the comfort .
Every time I wear my Naot shoes, I get stopped in the st and asked what brand they are.
My new Krista /polar sea /navy blue are adorable.
This is my 4th pair of Naots and I won't buy anything else now .
Received parcel today. Many thanks for efficient service. Sandals look and fit great!
My order arrived today, thank you. I'm impressed as four days from order to receiving it. Beats the mail service here in NZ.
I would like to thank you very much for prompt dispatch of my order.
I had exactly the same sandals for over 7 years till my friends bloody dog chewed and totally destroyed one of them. I was devastated, because I bought that pair back in Europe and know that its impossible to get these sandals in NZ and what's more I'm going to travel for next 5 months and really need hiking sandals.
So I'm very glad that I found the same pair in Aussie in your shop, which is as comfy as my old pair of sandals.
Once again thank you guys.
Another fabulous pair of shoes, thank you for great service.
&My new pair of NAOT's just arrived. Fit perfectly - check, no wearing in faze just the most comfortable shoes ever - check. This is the third pair of NAOT's I have now. The other two are still going strong, this pair is for work. Best shoes I have ever owned and of course great service guys thanks!
Dear Naot of Kew Team,
Just to say, I’m very happy with my new shoes (x2 pairs) purchased in Feb/March. They are wonderfully comfortable and fit my feet very well.
Lots of friends have commented on how good they look, so I tell them where I got them—of course!
Always happy to help Israel. Thanks again.
After some research regarding supportive footwear I have just purchased two pairs of Naot sandals. I received very helpful customer service from the sales assistant in your Kew Shop on Sunday 25 Feb. She was spot on with her suggestions and very pleasant while also serving two other customers and it was great to come away with such a postive experience. Well done (not sure of her name). Thank-you for taking the customer seriously and not being dismissive or impatient.
I would love to say thank you for the quick service for your postage. I ordred my order on the Monday and recieved it on the Wednesday.
My Naots just arrived safe and sound. My old ones are gone and my feet are now "Happy Feet".
Thank you so much.