Regular Priced Footwear

Refunds

Regular priced footwear or other merchandise may be returned for any reason within 30 days of purchase for a full refund (excluding cost of postage and $15 flat re-stocking/processing fee), if still in NEW/UNUSED condition.

Sorry, no refunds after 30 days.

Exchanges & Returns for Store Credit

Exchanges for a different size or style and returns for store credits on regular priced footwear are available if footwear is still in NEW/UNUSED condition.

All shipping costs associated with exchanges and returns of goods are the responsibility of the consumer, unless footwear are faulty (defective materials and/or workmanship per order.)

If footwear or other merchandise are faulty, we will provide a full refund, repair or exchange at no cost to the customer.

To exchange shoes click here

Sale Priced Footwear

Refunds

Sorry, no refunds on Sale footwear.

Exchanges & Returns for Store Credit

Sale priced footwear may be exchanged or returned for store credit within 21 days of purchase if still in NEW/UNUSED condition.

All shipping costs associated with exchanges and returns of goods are the responsibility of the consumer, unless footwear are faulty (defective materials and/or workmanship per order.)

If footwear or other merchandise are faulty, we will provide a full refund, repair or exchange at no cost to the customer.

Thank you for shopping at NAOT of KEW.

To exchange shoes click here